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Ubisoft has announced that it will not delete 'inactive' accounts, which would result in the permanent destruction of digitally purchased titles. Over the weekend, an image of an email surfaced on Twitter — now, X — indicating that Ubisoft had temporarily suspended a user's UPlay account for being idle for lengthy periods of time and would be shutting it permanently within the next 30 days unless the user cancelled it. The email included a link to cancel the closure, which ordinarily raises a red signal, but the official Ubisoft Support staff responded, stating that the communication was real and that customers could prevent account closures by signing in within 30 days of getting the email. Even Ubisoft's terms of service state that accounts that have been dormant for more than six months may be cancelled.
Ubisoft has now acknowledged to IGN that it had erased some dormant accounts 'for many years already,' in compliance with the EU's General Data Protection Regulation (GDPR), which limits how long a corporation is permitted to hold user information. According to the business, 'as of now,' it has never removed accounts that have been dormant for less than four years, and that signing into related non-Ubisoft platforms such as Steam can also prevent the account from being destroyed. Despite the additional step necessary to link it to the UPlay/ Ubisoft link app, PC users often prefer having most, if not all, of their games on Steam, which also serves as a location for them to play Ubisoft titles. People were concerned about losing access to their purchased titles and in-game stuff indefinitely, which the firm has recently emphasised would not be affected.
UBISOFT closes your account if you haven’t logged in for some time.
— AntiDRM🔴 (@PC_enjoyer) July 19, 2023
You will lose all your games purchased forever. pic.twitter.com/exC78bUt93
"In any case, before the deletion is permanent, three emails are sent to the player over a 30-day period offering to restore their account," according to the statement. "In addition, if the user tries to log in during the 30-day window, they will automatically receive a warning and a link to reactivate their account." It would still be a good idea for Ubisoft to change their terms of service, which still include the six-month timeframe at the time of writing. The requirements also consider overall gaming activity from the creation of the Ubisoft account, which is comparable to the hours spent playing the game on Steam.
In other news, Ubisoft was planned to rebuild 2013's Assassin's Creed IV: Black Flag, which exchanged the stealth and assassination formula for a more swashbuckling pirate plot and naval combat at its core when it was first released. A team from Ubisoft Singapore, who has long been involved with Assassin's Creed's water tech, is significantly involved on the remake, which is still in its early phases and won't be released for a 'few years.' Meanwhile, its other highly anticipated pirate game Skull & Bones has been mired in development hell for a long time, with yet another reveal video shown during the Ubisoft Forward event last month. A closed beta for the game is planned for August 25-28.
